Information We Collect

When you interact with our financial planning services, we collect specific information to provide you with meaningful guidance. Here's what we typically gather and why it matters for your experience.

Personal Identification Data

• Contact Information: Your name, email address, phone number, and mailing address help us communicate effectively about your financial planning journey.
• Account Credentials: Login details and security questions protect your access to personalized content and resources.
• Profile Information: Educational background, professional experience, and learning goals help us tailor content recommendations.

Technical Information

• Device Data: IP address, browser type, operating system, and device identifiers help us optimize your browsing experience.
• Usage Patterns: Pages visited, time spent on content, and navigation paths show us what resources you find most valuable.
• Cookies and Tracking: Small data files improve site functionality and remember your preferences across sessions.

Learning Activity Data

We track your progress through educational modules, assessment results, and completion rates. This information helps us understand which teaching methods work best and where students typically need additional support.

How We Use Your Information

Every piece of data we collect serves a specific purpose in delivering quality financial education. We don't collect information just to have it—we use it to make your learning experience better.

Information Sharing and Disclosure

We share your information in limited circumstances, and always with appropriate safeguards in place. Transparency matters to us, so here's exactly when and why we might share your data.

Service Providers

Third-party vendors help us with email delivery, payment processing, hosting services, and analytics. These companies can only access information necessary to perform their specific functions, and they're contractually bound to protect your data.

Legal Requirements

If required by Philippine law enforcement, regulatory authorities, or valid legal process, we'll disclose information as necessary. We'll also share data if we believe it's needed to prevent fraud, protect our rights, or ensure user safety.

Business Transfers

In the unlikely event of a merger, acquisition, or sale of assets, your information might transfer to the new entity. You'd be notified beforehand, and the new owner would honor the commitments we've made in this policy.

Your Rights and Choices

Under the Philippine Data Privacy Act, you have meaningful rights over your personal information. We've built systems to make exercising these rights straightforward rather than bureaucratic.

To exercise any of these rights, email us at help@logictapzone.com with your request. We'll verify your identity and respond within the timeframes required by Philippine law—typically 15 business days for straightforward requests.

Data Security and Protection

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. But let's be honest—no system is completely impenetrable, and we won't pretend otherwise.

Technical Safeguards

• SSL encryption for data transmission between your browser and our servers
• Encrypted storage for sensitive personal and financial information
• Regular security audits and vulnerability assessments
• Access controls limiting who can view or modify your data
• Automated backup systems to prevent data loss

Organizational Measures

Our staff receives regular training on data privacy and security best practices. We maintain strict policies about who can access personal information and under what circumstances. Third-party service providers undergo security assessments before we share any data with them.

Data Retention Periods

We don't keep your information forever. Retention periods vary based on the type of data and our legitimate business needs, balanced against your privacy rights.

• Active Account Data: Retained as long as your account remains active and for 3 years after closure, unless you request earlier deletion.
• Learning Records: Course completion data and certificates kept for 7 years to support credential verification and regulatory compliance.
• Communication History: Support inquiries and correspondence retained for 2 years for quality assurance and dispute resolution.
• Financial Records: Payment information kept for 7 years in accordance with Philippine tax and accounting regulations.
• Marketing Data: Deleted within 6 months of account closure or immediately upon unsubscribe request.
• Technical Logs: Server logs and analytics data retained for 90 days for troubleshooting and security purposes.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to improve your experience and understand how people use our platform. You have control over most of these, though some are essential for basic functionality.

Types of Cookies We Use

• Essential Cookies: Required for login functionality, security features, and basic site operations. These can't be disabled without breaking core features.
• Preference Cookies: Remember your settings, language choices, and customization options for a personalized experience.
• Analytics Cookies: Help us understand which content resonates with users and where we can improve the learning experience.
• Marketing Cookies: Track effectiveness of promotional campaigns and help us show relevant content to interested users.

You can manage cookie preferences through your browser settings. Most browsers let you block all cookies, though this might limit some site functionality. Our cookie banner also gives you granular control over non-essential cookies.

Children's Privacy

LogicTapZone's services are designed for adults seeking financial planning education. We don't knowingly collect information from anyone under 18 years old. If you're a parent who believes we've inadvertently collected data about your child, contact us immediately and we'll delete it.

For users aged 18-21, we encourage parental involvement in educational decisions, though we recognize young adults in this age range have legal capacity to enter into agreements independently under Philippine law.

International Data Transfers

Our primary operations are based in the Philippines, but some service providers (like cloud hosting and email services) operate servers in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Contracts requiring service providers to protect data according to Philippine standards
• Selection of providers in jurisdictions with adequate data protection laws
• Regular audits of third-party security and privacy practices
• Encryption of data during transfer and storage

If you have concerns about international data transfers, contact our Data Protection Officer to discuss specific arrangements for your information.

Policy Updates and Changes

We review and update this privacy policy periodically as our practices evolve and regulations change. The "Last Updated" date at the top reflects the most recent revision.

For minor clarifications and administrative changes, we'll simply update the policy and continue operating. For substantial changes that affect how we handle your data, we'll notify you via email at least 30 days before the changes take effect. Continued use of our services after notification constitutes acceptance of the updated policy.

You can always request information about recent changes or view archived versions of this policy by contacting our support team.